Frequently Asked Questions

Do I qualify for home health services?

In order to receive home care services, you must receive a written order for home health care by a doctor.ite an order for home health services. Also, your care needs must be short term, not continuous. Finally, you must have a limited ability to leave your home or require considerable effort to do so.

How soon can I start services?

As long as a doctor’s order is available, services generally start within 24 hours of initial contact.

Will you keep my doctor informed of my progress?

Yes. Your home health care team and support staff will work with your doctor to plan, monitor, and evaluate the outcomes of your care. Your progress will be assessed regularly, and your treatment plans can be adjusted to ensure care that’s right for you.

What insurance do accept? How will I be billed?

Most major insurance plans, Medicare, and/or Medicaid provide coverage of home care, home infusion therapy, and hospice services. For your convenience, our staff will contact your insurance carrier to determine your exact coverage. You will be informed of your specific coverages and potential insurance gaps before services begin.